I ordered a product from Shein, and my package with tracking number PALTR0001828608YQ was supposed to be delivered by Pal Express. However, I never received any SMS or other notification indicating that the package was out for delivery.
I stayed at home the entire day and even received other packages at the same address and with the same contact information. Despite this, I later saw a “delivery failed” status update for my Shein order from Pal Express. No courier attempted to contact me or deliver the package.
This situation has caused unnecessary frustration and inconvenience. I expected timely delivery and proper communication, but neither happened in this case.
I urgently request that Shein and Pal Express investigate this failed delivery attempt and arrange for my package to be delivered as soon as possible. Please ensure that your couriers communicate clearly and make genuine delivery attempts. I expect prompt action to resolve this matter and improve the delivery experience for future customers.
I ordered a product from Shein, and it was handed over to Pal Express for delivery. However, I received an email stating “Delivery Failed,” even though when I checked the tracking status at 4:30 AM, the package still showed as “in transit.” This conflicting information has caused a lot of confusion...
I placed an order on Shein and my package (Tracking No: PALTR0001888300YQ) has been stuck in “delivery failed” status for days. The shipment is handled by Pal Express, but there is no contact number provided, making it impossible for me to follow up directly. Every time I message Shein customer serv...
I placed an order on Shein with tracking number PALTR0001829045YQ, and it was handed over to Pal Express for delivery. According to the tracking information, the package has been marked as “arrived from flight” for the past 5 days, yet no further updates or progress have been made. Despite specifyi...
I ordered a product from Shein with tracking number PALTR0001828948YQ, and it was handed over to Pal Express for delivery. According to the tracking information, my package has been marked as “arrived from flight” for the past 4 days, but there has been no further progress or updates since then. Wh...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
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