I ordered a product from Shein with tracking number PALTR0001828948YQ, and it was handed over to Pal Express for delivery. According to the tracking information, my package has been marked as “arrived from flight” for the past 4 days, but there has been no further progress or updates since then.
What frustrates me even more is that Pal Express does not provide a customer service number or any alternative contact method to inquire about the shipment status. I am left completely in the dark, unable to get any clarity on when or if my order will be delivered.
This has caused unnecessary anxiety and disappointment, especially since I was expecting this package within the promised timeframe. I trusted Shein and its logistics partners to deliver a smooth shopping experience, but this delay and lack of communication have been unacceptable.
I urgently request that Shein and Pal Express resolve this issue immediately. I expect my package to be delivered without any further delay and clear communication regarding its status. Please take prompt action and improve your delivery tracking and customer support processes.
I placed an order on Shein with tracking number PALTR0001829045YQ, and it was handed over to Pal Express for delivery. According to the tracking information, the package has been marked as “arrived from flight” for the past 5 days, yet no further updates or progress have been made. Despite specifyi...
I ordered from Shein, and my tracking number is PALTR0001829671YQ. It has now been 7 full days without a single movement or update. The last status still says “Arrived at destination airport,” but since then, absolutely nothing has changed. This is unacceptable. I’ve tried to track the shipment via...
I ordered a product from Shein, and my package with tracking number PALTR0001828608YQ was supposed to be delivered by Pal Express. However, I never received any SMS or other notification indicating that the package was out for delivery. I stayed at home the entire day and even received other packag...
I ordered a product from Shein, and it was handed over to Pal Express for delivery. However, I received an email stating “Delivery Failed,” even though when I checked the tracking status at 4:30 AM, the package still showed as “in transit.” This conflicting information has caused a lot of confusion...
I placed an order on Shein and my package (Tracking No: PALTR0001888300YQ) has been stuck in “delivery failed” status for days. The shipment is handled by Pal Express, but there is no contact number provided, making it impossible for me to follow up directly. Every time I message Shein customer serv...
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