Although my package with tracking number PALTR0003296784YQ shows as “delivered to the local carrier” on the Shein app for the past four days, I have received no notification from Cargox Cargo. I have not received any SMS or phone call, and I cannot access any information about where my package is or when it will be delivered.
Even though the Shein system clearly shows that the package has been handed over for delivery, there is no visible movement or update on the Cargox side, and I am not being informed in any way. This lack of communication is causing me significant inconvenience.
I request clear and accurate information about the status of my package and that my order be delivered to my address as soon as possible.
I ordered a product from Shein with tracking number PALTR0001828948YQ, and it was handed over to Pal Express for delivery. According to the tracking information, my package has been marked as “arrived from flight” for the past 4 days, but there has been no further progress or updates since then. Wh...
The package for my Shein order placed on November 17, 2025—tracking number PALTR0003294348YQ—was handed over to Cargox, yet it never reached me. Just one day earlier, I received a notification from Cargox confirming that Shein had accepted my shipment. However, yesterday the Shein app showed a messa...
I placed an order on Shein with tracking number PALTR0001829045YQ, and it was handed over to Pal Express for delivery. According to the tracking information, the package has been marked as “arrived from flight” for the past 5 days, yet no further updates or progress have been made. Despite specifyi...
I ordered a product from Shein, and my package with tracking number PALTR0001828608YQ was supposed to be delivered by Pal Express. However, I never received any SMS or other notification indicating that the package was out for delivery. I stayed at home the entire day and even received other packag...
I ordered from Shein, and my tracking number is PALTR0001829671YQ. It has now been 7 full days without a single movement or update. The last status still says “Arrived at destination airport,” but since then, absolutely nothing has changed. This is unacceptable. I’ve tried to track the shipment via...
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