I’m extremely disappointed with my experience using the Sennheiser Momentum 4 headphones. I returned the first pair I purchased because some of the touch controls weren’t working—especially the two-tap function that should switch between noise cancellation and transparency mode. I bought a second pair thinking it was just a one-off issue, but the exact same problem is happening again.
The double-tap gesture works only occasionally and is completely unreliable. Worse, every time I connect the headphones to my phone, the touch controls don’t respond at all until I go into the app and toggle them off and on again. This shouldn’t be necessary with a premium product that promises seamless usability.
It’s incredibly frustrating to have the same issue on two different units. Either there’s a widespread design flaw, or the firmware is seriously unstable. I’m also left wondering if I’m somehow doing something wrong, but I’ve followed all instructions and expected better from a brand like Sennheiser.
My Sennheiser Momentum 4 headphones have developed fabric wear and deformation. Despite always storing them in their case, such damage occurring in about a year is unusual and not expected. I am requesting that the product be either replaced with a new one or properly repaired. When the product was ...
About three months ago, I purchased the Sennheiser Momentum 4 headphones from MediaMarkt’s website. I chose this model because of its reputation for quality and reliability. I wanted to avoid problems, so I deliberately invested in a premium brand. Unfortunately, it has been a frustrating and disapp...
When I tried to use my Sennheiser Momentum True 4 headphones on September 23, 2025, I noticed that the device wouldn't connect at all and there was no sound. Since the problem began, the headphones have been completely inoperable. I tried resetting the headphones and charging them for a long time to...
I’m using the Sennheiser Momentum TWS 4 earbuds, and I’m already facing serious issues—just like I did with the previous model. I originally bought the Momentum TWS 3, but returned it because of an annoying crackling sound. Sennheiser replaced it with the TWS 4, and I hoped the problem was solved. ...
I’ve been using the Sennheiser Momentum True Wireless 4 earbuds, and as of yesterday, I started experiencing a problem where no sound comes from the left earbud. To diagnose the issue, I tried different devices and applied several recommended fixes — resetting, reconnecting, and reinstalling the app...
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