I have been using my Seiko Premier Kinetic Perpetual watch for about 9-10 years. Its key feature is a 100-year calendar, but for the past two years, the calendar has been lagging by one day after February. When I contacted the official distributor, Aydın Saat, I was met with an aggressive and unprofessional attitude from the representative.
For a premium brand like Seiko, such behavior and lack of helpful support are unacceptable. I take great care of my watch and don’t see why I should repeatedly send it in for servicing, potentially reducing its value, and pay additional fees. I expect at least a clear explanation of the issue and whether a replacement is possible. Please address this promptly.
I own a Seiko Kinetic SQ50 watch and have been facing persistent issues with its power reserve. In 2022, I sent it to Aydın Saat for a capacitor replacement. However, after putting the watch aside for just one month, I noticed it had stopped working. Despite my efforts to troubleshoot, the hands wou...
I purchased a Seiko watch just six months ago, and the leather strap started peeling. I sent it to the authorized Aydın Saat service center, hoping for a solution. However, they ignored the issue entirely and returned the watch with no repair. To make matters worse, the watch came back with visible ...
I've encountered recurring issues with my Seiko 7X52 watch's automatic adjustment feature, despite paying a premium for this product. Three times now, I've had to deal with incorrect date and time settings, forcing me to make appointments and waste valuable time to address the problem. This is disap...
On September 11, 2022, I purchased a Seiko Prospex SRPF03K, hoping for a reliable, low-maintenance watch. However, the time it has spent in service is nearly as long as the time I've been able to use it. The watch gains 1-2 minutes every week, which is unacceptable for a quality brand like Seiko. I'...
I purchased a Seiko watch on August 16, 2024, based on the seller's claim that it was durable and built to last. However, that very night, the watch stopped working on its own. I noticed it in the morning and thought it might just be a one-time glitch. But throughout the day, it stopped two or three...
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