I purchased a Seiko watch just six months ago, and the leather strap started peeling. I sent it to the authorized Aydın Saat service center, hoping for a solution. However, they ignored the issue entirely and returned the watch with no repair. To make matters worse, the watch came back with visible impact damage that wasn’t there when I sent it.
This experience has left me feeling let down by Seiko's service, and I’m now planning to file complaints with the Consumer Court and CİMER. How can anyone trust a brand’s quality when service centers fail to stand behind their products? I urge Seiko to address this situation and uphold their reputation by providing reliable service.
I purchased a Seiko watch on August 16, 2024, based on the seller's claim that it was durable and built to last. However, that very night, the watch stopped working on its own. I noticed it in the morning and thought it might just be a one-time glitch. But throughout the day, it stopped two or three...
I own a Seiko Kinetic SQ50 watch and have been facing persistent issues with its power reserve. In 2022, I sent it to Aydın Saat for a capacitor replacement. However, after putting the watch aside for just one month, I noticed it had stopped working. Despite my efforts to troubleshoot, the hands wou...
I purchased a Versace watch for over ₺40,000 from Antalya. After just three months, the pin of the steel strap fell off. When I visited the Kentpark store in Ankara, I explained the issue, expecting a simple replacement. Instead, they asked if I had the pin with me, and when I didn’t, they fabricate...
I sent my Seiko 5 watch in for warranty service while it was still covered. However, they demanded a fee for the repair, which I initially couldn’t pay. When I managed to gather the funds, an employee named H**** G***** stopped answering my calls. After finally reaching him, he promised to send an I...
My Seiko Chronograph Solar watch fell once, and the hand came loose – an issue I find completely unacceptable for a high-end, reputable brand like Seiko. I sent it to service, and after a 50-day wait, it was returned. However, when I went swimming, I noticed condensation forming under the glass, ind...
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