Samsung UE-50RU7440 4K Ultra HD 50" TV Screen Shaking and Flickering
On February 24, 2020, I purchased the Samsung UE-50RU7440 4K Ultra HD 50" television with a diagonal of 125 cm, built-in satellite receiver, and Smart LED feature. On November 25, 2023, however, the screen began to shake and the image began to shift. I'm wondering if it's a coincidence that the Samsung TVs we bought around the same time have the same problem. If this is indeed a coincidence, could you please inform us about it from the standpoint of the company? Is it worth choosing the global brand Samsung if it isn't a coincidence and the result of user error? How many televisions sold in 2020 had the same flaw? Because your call center is currently closed, we were unable to create a request. I'm hoping to get responses to our questions as soon as possible...
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. Best regards, Samsung Electronics Turkey







