On February 24, 2020, I purchased the Samsung UE-50RU7440 4K Ultra HD 50" television with a diagonal of 125 cm, built-in satellite receiver, and Smart LED feature. On November 25, 2023, however, the screen began to shake and the image began to shift. I'm wondering if it's a coincidence that the Samsung TVs we bought around the same time have the same problem. If this is indeed a coincidence, could you please inform us about it from the standpoint of the company? Is it worth choosing the global brand Samsung if it isn't a coincidence and the result of user error? How many televisions sold in 2020 had the same flaw? Because your call center is currently closed, we were unable to create a request. I'm hoping to get responses to our questions as soon as possible...
We snagged a Samsung UE 50tu8000 TV on March 24, 2021, when we bought it was just operating perfectly, like, on July 26, 2023, it just started freaking out, and then bam, the music and display stopped working. While doind a recon, we were checking out some complaints that were pretty much the same a...
I purchased my Samsung UE50TU8000U 125 cm TV on February 22, 2021, and before it even completed one year, it developed a panel malfunction. I called the service under warranty, but instead of replacing the product with a new one, they replaced the panel with one imported from abroad. At that time, n...
I've been really annoyed with my Samsung 58" Q60T QLED 4K UHD Smart TV lately. It shows dark shapes on white backgrounds, and these distortions are even more obvious on backgrounds with solid colors. I asked for a service inspection on July 4, 2023, to deal with the problem. After checking, the serv...
On 21.05.2021, I bought a Samsung brand UE50TU8000 model smart television. Less than a year later, the panel malfunctioned on 21.04.2022. The service replaced it under warranty and delivered it on 24.04.2022. On 14.06.2023, the device had a panel malfunction again. The panel was replaced again, but ...
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