Hello, I purchased a Samsung TU8000 TV, and after 2 years and 6 months, it started randomly turning on and off. The service team diagnosed the issue as a need to replace the front glass screen, but there's no visible damage. They're asking for payment, but I believe this is a common issue with these TVs according to my online research. Samsung should address and fix this problem. If my issue isn't resolved, I'll escalate to consumer rights. The TV's warranty is still valid.
I'm using a Samsung UE55TU8500U TV, but it has a problem: the screen randomly turns on and off. As a result, I contacted Samsung, and they dispatched a team. The team that arrived, however, stated that the TV had a problem with the panel and that the warranty had expired, offering to replace the pan...
My Samsung 58TU7000 television, purchased on 12.08.2021, spontaneously lost its display without any apparent reason and entered a cycle of turning off and on. Researching the issue, I discovered this is a chronic malfunction in these models, with these televisions breaking down in this way within 3-...
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