Samsung Refused to Replace My 75QN85D TV With Dead Pixels After 2 Months

September 3, 2024 3:33 PM27

I purchased a Samsung 75QN85D TV for approximately ₺100,000 from the Teknosa Yalova branch two months ago. After noticing several dead pixels, I called the service team, had the issue documented, and requested a replacement. However, Samsung stated that they would repair the TV, which they sold for ₺100,000 just two months ago, and that they wouldn’t offer a return or replacement. Now, they should think twice about trying to deceive me. I intend to take this lawless company to court and then invite the press in front of the Samsung store to smash the TV. Let them reconsider whom they are trying to mess with.

September 4, 2024 10:46 AM (19 hours after complaint)

Dear Valued Customer, You can share your phone number and full name in the reply section so that we can contact you. Our solution center will reach out to you shortly. Best regards, Samsung Electronics Turkey

September 6, 2024 10:36 AM

Dear valued customer, We were unable to reach you because you did not share your contact information. Best regards, Samsung Electronics Turkey

Comments

Similar Complaints

1

Samsung QLED 55” TV Damaged by Power Issue

My Samsung QLED 55” TV was damaged due to a neutral fault from the electricity provider, and it completely stopped worki...