I purchased a Samsung 75QN85D TV for approximately ₺100,000 from the Teknosa Yalova branch two months ago. After noticing several dead pixels, I called the service team, had the issue documented, and requested a replacement. However, Samsung stated that they would repair the TV, which they sold for ₺100,000 just two months ago, and that they wouldn’t offer a return or replacement. Now, they should think twice about trying to deceive me. I intend to take this lawless company to court and then invite the press in front of the Samsung store to smash the TV. Let them reconsider whom they are trying to mess with.
On February 4, 2024, I bought a Samsung 75-inch QE75Q70CATXTK television from the Ankara Optimum Samsung store. I suppose there is an issue with the panel. Small dents around the panel's frame occurred during installation or as a result of a manufacturing flaw. I've included a photo of the product a...
My Samsung QLED 55” TV was damaged due to a neutral fault from the electricity provider, and it completely stopped working. When I called the authorized service, they refused to confirm the cause of the damage, simply because they weren’t present at the time it happened. Instead of providing proper ...
Hello, I purchased a Samsung 8K, 75-inch QE75Q950TSTXTK model television 4 years ago for $9,000. Recently, 1-2 cm wide air bubbles have spontaneously formed along the entire bottom line of the screen. I called for service to have this issue detected and repaired, and the technician stated that it wa...
On July 17, 2021, I purchased a Samsung 70-inch TV. The TV broke down on July 27, 2023, necessitating a screen replacement at a cost of 21,000 TL. I called Samsung customer service on July 28, 2023, and they have yet to respond. I'm a loyal Samsung customer who has never had a problem like this befo...
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