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Samsung 8K 75" QE75Q950TSTXTK TV Screen Bubbles

Samsung 8K 75" QE75Q950TSTXTK TV Screen Bubbles
Samsung 8K 75" QE75Q950TSTXTK TV Screen Bubbles
Samsung 8K 75" QE75Q950TSTXTK TV Screen Bubbles
Samsung 8K 75" QE75Q950TSTXTK TV Screen Bubbles
August 11, 2024 10:16 PM58

Hello, I purchased a Samsung 8K, 75-inch QE75Q950TSTXTK model television 4 years ago for $9,000. Recently, 1-2 cm wide air bubbles have spontaneously formed along the entire bottom line of the screen. I called for service to have this issue detected and repaired, and the technician stated that it was a manufacturing defect. However, they demanded ₺84,000 for a screen replacement.
Despite multiple conversations with Samsung customer service to resolve this issue, they have not taken any action and insisted that we pay the ₺84,000 screen fee if we want the repair done. Samsung's most expensive and highest-quality television is continuing to victimize us 4 years later due to a manufacturing defect, refusing to stand behind their products and brand.

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