Samsung Galaxy A73 Green Line After Update

Samsung Galaxy A73 Green Line After Update
May 4 2:31 AM38

I am using a Samsung Galaxy A73, which I had been using for a long time without any problems. Although the phone has never been exposed to any impact, drop, pressure or liquid contact, some time after the last software update, a thin green line appeared on the screen extending from top to bottom. This line does not appear in screenshots, which shows that this is a hardware-related AMOLED panel problem. When I researched the issue on the internet and user platforms, I saw that there are many users experiencing the same problem, especially on Samsung devices with AMOLED displays, after software updates. It is not fair for such a widely reported problem to be classified as user error. Although my device is physically clean and undamaged, encountering such a screen problem only after a software update has caused serious grievance. Since I chose this device trusting the Samsung brand, I request that this green line problem, which is considered to be a chronic “green line” issue, be evaluated within the scope of goodwill and that a free solution support be provided, such as a free screen replacement and permanent elimination of the problem.

May 6 10:13 AM (2 days after complaint)

Dear customer, We were unable to reach you because you did not share your contact information. You can reach our live support lines. Sincerely, Samsung Electronics Turkey

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