Samsung A20 Stuck in Safe Mode, Constantly Restarting & Won’t Update

Yiğit
Samsung
January 26, 2025 1:56 PM36

I am having serious issues with my Samsung A20 device. It refuses to install updates—every time I download an update, the installation fails with an error.

In addition, the phone has started randomly shutting down and restarting multiple times a day, sometimes 10 to 20 times or more. Now, it is completely stuck in Safe Mode, and no matter how many times I restart it, it keeps booting back into Safe Mode.

This is extremely frustrating, and I need a permanent solution immediately. Samsung, please address this issue and provide a fix. I expect a response as soon as possible!

Samsung
January 30, 2025 9:10 AM (3 days after complaint)

Dear customer, We could not reach you because you did not share your contact information. Sincerely, Samsung Electronics Turkey

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