I purchased a Samsung A35, but as soon as I set it up, the phone kept restarting on its own. I waited, hoping the issue would resolve, but the next day, the phone completely shut down and wouldn’t turn back on for two hours.
Frustrated, I contacted the seller, and they initially told me it would be resolved within three business days. However, it has now been seven days, and I still have no solution. When I reached out to Samsung support, they simply told me to deal with the seller, offering no real assistance.
This kind of careless customer service is unacceptable. I demand a resolution immediately, whether it’s a full refund or a working replacement. I did not pay for a phone that fails right out of the box! Samsung, fix this now!
I bought my Samsung A36 about four months ago and have been experiencing constant charging, vibration, and microphone issues for the past month. I haven't sent it in for repair yet, but the problems persist and are seriously disrupting my daily use. Although my phone is still under warranty, when I ...
I’ve been using Samsung phones for years, but the Samsung A54 has been a huge disappointment. The phone has started turning itself off and on randomly. The issue only occurs when the phone is unplugged from the charger, but it works fine when charging. This is the first time I’ve encountered such a ...
I just got a brand-new Samsung A26 phone, thinking it would be a good decision after not using the brand for a long time, but it's only made me more stressed. I thought it was just poor luck that the device had a software fault right away, but despite sending it in for service twice, the same proble...
Hello, I'm filing a complaint about my Samsung A21s phone, which suddenly turned off and didn't turn on. I bought this phone on July 20, 2020, and it's been less than two years since then. I sent it to the service center for repairs, but they called a few days later and said the motherboard had been...
I purchased my Samsung A34 just 11 months ago, and despite having one more year of warranty, I have already experienced two major software failures. The first issue happened at 7 months, and now, at 11 months, my phone suddenly shut off completely, and the screen went black. I took it to the Samsun...
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