Salomon Shoes Tore After Only Four Months of Use

I purchased a pair of Salomon shoes from the Boyner store at Marmara Forum in January 2026. However, only a short time after purchasing them, within just four to six months, the shoes developed significant deterioration along the sides, and the side panels began to tear. Experiencing this level of wear in such a short period clearly fell far short of the quality and durability I expected from Salomon.

When I took the shoes back to Boyner, my claim was rejected following an inspection, and my issue was not resolved. I do not believe this damage was caused by improper use, so I request that the issue be considered under the warranty. I would like the shoes to be repaired or, if possible, replaced or refunded.

I want the inconvenience I have experienced as a result of this quality issue with Salomon and Boyner's negative inspection decision to be resolved as soon as possible with a customer-focused approach.