On September 13, 2025, my baggage was lost while I was traveling on Royal Air Maroc Flight AT593 to Bissau Osvaldo Vieir...a International Airport (OXB). My baggage tag number is AT624620. I immediately filed a report at the airport and opened a lost baggage claim under reference number OXB AT16056. Ho
I purchased a ticket through the Obilet mobile app for an Air Maroc flight scheduled for October 10. I wanted to change ...the name on the ticket, but both Obilet customer service and my attempts through the mobile app indicated that name changes were not permitted. This has caused me considerable inco
I filed a complaint with Royal Air Maroc regarding my damaged suitcase during my Brazil–Morocco–Türkiye flight, but I ha...ve not received a response in two and a half months. The only way to contact the airline is by email, and despite my efforts, the issue remains unresolved. There is no one availabl
On February 10, 2025, I traveled from Istanbul Airport to Tangier via Casablanca. I made the six-hour journey with my 2-...year-old son. However, after arriving in Tangier, I discovered that my son's stroller was missing. I filed a lost item report at the airport and called several times to follow up.
I traveled with Royal Air Maroc on July 2, 2024, from Istanbul Airport to Bissau via Casablanca. I arrived in Bissau on ...July 3, 2024, but as of July 9, 2024, my two checked suitcases had still not arrived. I filed a complaint with the airline and submitted a missing baggage claim, but I have not rec
If you book a ticket with Royal Air Maroc, make sure to check your emails carefully. If you receive an email stating tha...t your flight has been canceled or containing similar information, the airline seems to do everything it can to keep this information from being clearly noticed. My flight was sch
My wife traveled with Royal Air Maroc on March 10, 2024, from Istanbul Airport to Burkina Faso via Morocco, but her lugg...age still has not arrived. We were told that it would arrive on Wednesday, but it still hasn't shown up. She has no clothes to wear. When we call the ground handling service, they
My suitcase was lost during my Royal Air Maroc flight from Istanbul to Casablanca, and I still have not received it. I u...rgently need your assistance. My suitcase contains important personal belongings, and I am suffering because of your failure to locate and deliver it. My medications were also insi
I traveled with Royal Air Maroc, and my suitcase was damaged during the flight. I filled out the required form, sent ema...ils, and even visited the airline's offices, but nobody took responsibility or did anything to resolve my issue. We booked with this airline because the tickets were cheaper, but a
Royal Air Maroc is the national flag carrier airline of Morocco, operating international and domestic passenger and cargo services. The airline is majority-owned by the Government of Morocco and was established in 1957 following the merger of Air Atlas and Air Maroc. The website portal serves international passengers traveling to, from, and through destinations including Turkey and its global network.
Customer Support Email: [email protected] (alternative service queries: [email protected])
Customer Support Phone Number: +212 522 48 97 97 (International Call Center) / +90 212 241 32 63 (Turkey Office)
Royal Air Maroc operates in the commercial aviation and logistics industry as a member of the Oneworld airline alliance. Operating out of its primary hub at Mohammed V International Airport in Casablanca, the airline links passengers across Africa, Europe, North America, and the Middle East.
Consumer sentiment toward Royal Air Maroc is predominantly critical, with passengers frequently expressing frustration regarding operational reliability, communication during travel disruptions, and post-flight complaint resolution.
If you’ve experienced issues with https://www.royalairmaroc.com/tr-en, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
