I bought something from Rossmann online on October 3rd. I started the return process before the products even came. It's October 17th today, and I still haven't received the refund in my account. I wouldn't recommend buying things online from Rossmann because they're causing problems for customers. It's really annoying when you have to wait a long time for your refund, especially after you've already sent back the stuff. Companies like Rossmann have to make sure they provide good customer service that is on time and efficient in order to keep customers happy and trusting.
I placed an order with Rossmann on 06.10.2024 (order number RSO100811046) but decided to return the items before they even arrived at my home. Despite promptly initiating the return process, it is now 05.11.2024, and I still haven’t received my refund. This level of inefficiency is unacceptable. Ho...
Disappointing results can be expected when shopping at Rossmann online! Because of a problem on their end, a purchase I made on October 29, 2023, had to be canceled, but I was assured that I would receive a refund within one to three business days. Despite this, it has been six business days since t...
I created an account on Rossmann and placed an order, but I accidentally entered the wrong email address during registration. Now I am completely unable to access my order details or track its status. I immediately called customer service, expecting a quick resolution, but was told—without any urgen...
I ordered online from Rossmann during a big discount, but after my products were shipped, they were damaged and returned during delivery. As soon as I saw this, I contacted Rossmann and told them I didn’t want a refund. I wanted my products to be supplied instead. They said my request was forwarded ...
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