I play on the Rohan2 Global server and recently experienced an unjust ban on my account. The official reason stated was engaging in off-game trading through an item dealer, but I strongly deny this claim. I have never participated in any unauthorized trading activities. When I reached out to their support team via Discord, they accused me by naming other players and demanded that I explain why I traded with them and what was exchanged. They also asked me to provide evidence of every single trade. This is highly unreasonable, as it is impossible for a player to keep records of every trade, especially when such records should already be available in their system logs.
During the conversation, the support staff member (named “Sga” on Discord) abruptly said, “I'm at work, I can't deal with you anymore,” and left the conversation. Shortly after, I was removed from the support chat room without any resolution. This left me feeling completely abandoned and unfairly treated.
This experience has caused emotional distress and destroyed my trust in the game’s management. Anyone's account could be unfairly banned at any time, leaving them to deal with a negligent and ego-driven support team. I am requesting the immediate reactivation of my account and a formal apology from the support team for their unprofessional behavior and lack of due process. Please resolve this matter promptly and restore player trust in your platform.
I play Rohan2.Global and was unfairly banned without valid evidence. The reason given was unauthorized real-money trading through the Itemci platform. However, I do not even have an Itemci account, and I never participated in any external trading activity. In the game, all my trades were strictly li...
I play Rohan2.global and recently experienced an unjust ban along with a friend. On consecutive days, both of our accounts were banned based on an unfounded accusation of off-game trading. This allegation is completely false. We have never engaged in such activities, and the lack of clear evidence o...
I was banned from Rohan2 Global after legally selling an item through the in-game “Legal Item Sale” feature found in the options menu. Despite using the official method to conduct this trade, my account was banned, and all my items and won currency on the character were lost. I suspect that the reas...
I started playing Rohan2 Gondor server by purchasing EP and after three days, I crafted an elite item. Since both the server and I were new, I wanted to understand the market value of my item. To do this, I asked a potential buyer how much they would pay in Turkish lira if I were to sell the elite i...
I have been constantly receiving unwanted advertising messages from the game company Rohan2. I do not know how they obtained my phone number, and I am extremely disturbed by these unsolicited SMS messages. Despite my repeated efforts to block these texts, they keep sending new ones from different nu...
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