To challenge a Rohan2.global off-game trade penalty, you must first open a ticket in the "Waiting for Support" room on their official Discord server and then talk to their support team there.
Moderators will need to see your account name, the site where you are banned from, the date of the penalty, and the exact words of the notice of the penalty or ban.
Include proof that you only traded legally within the game, as their rules only allow sales through the official site and don't allow trades with other players.
Look at their General Terms to see if there is a problem with how your actions match up with the reason for the penalty.
To improve your chances of getting your case overturned, keep it short, polite, and focused on facts.
❗ Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.



