I purchased the Roborock S8 Sonic robot vacuum less than two months ago, and without any impact, drop, or physical intervention, it has developed cracks and started leaking water. The cracks are not minor; they run across several parts of the device, causing it to leak all the water completely. I've seen multiple reviews and complaints where other users have experienced the same issue, and it's been deemed user error, thus not covered under warranty. This is incredibly frustrating, especially since it seems to be a recurring problem with this model. I trusted Roborock for its quality, but this experience has been disappointing, and I expect a solution that properly addresses these widespread defects.
Two months ago, I purchased the Roborock S8 Sonic, expecting a high-quality, durable robot vacuum. Unfortunately, in less than 60 days, it started leaking water from the tank. For such an expensive and supposedly advanced model, this kind of issue is unacceptable. I contacted customer service via W...
I purchased the Roborock S8 Pro Ultra robot vacuum and I’ve been experiencing constant malfunctions since the day I bought it. Although the device is under warranty, I previously sent it to service due to a water leakage issue from the bottom. The service claimed the necessary repairs had been made ...
I purchased the Roborock S8 from MediaMarkt, expecting a quality product backed by a proper warranty. But just 4 months after purchase, the water tank started leaking for no apparent reason. I didn’t misuse the product—it was cleaned and maintained exactly as instructed. I returned it to MediaMarkt...
I purchased the Roborock S8 around 6 months ago, and for the past 10 days, I’ve been dealing with an infuriating issue—water leakage. At first, it was just some minor dripping, but now the device completely drains the water tank on its own. I’ve tried reaching Roborock customer service for days with...
I bought the Roborock S8 Sonic from MediaMarkt on November 8, 2024, and I expected it to last for years—not just a couple of months. But by the second month of use, the water tank started leaking. I used the product carefully, exactly as instructed, and never mishandled it. When I sent it in for re...
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