Revolution Beauty didn’t send my complete order — how can I claim the missing items?

When Revolution Beauty doesn’t send a complete order, it’s important to file a structured claim so the missing items can be resent or refunded. You can proceed as follows:

• Check the packing slip and confirmation email: Review which items are listed as shipped and whether any appear as “pending” or “out of stock.”

• Document the issue: Take clear photos of the package you received, the contents inside, the packing slip, and the box itself (including the shipping label).

• Review charges: Confirm that you were charged for the full order and not a partial shipment. Keep the payment receipt.

• Contact support through the official channel: Write via Revolution Beauty’s customer support form, including your order number, the missing items, and attaching all evidence. Explicitly request either a replacement or a refund.

• Be specific in your message: List the missing items (name and SKU if available) and state the resolution you prefer.

• Set a reasonable deadline: Ask for written confirmation and a response timeframe (for example, 5–7 business days).

• Follow up: If there’s no response, reply within the same thread referencing the case number and keep all communication in writing.

If you’ve experienced a similar issue, feel free to share it. You can also file a complaint on Xolvie.