In August, I bought a Renault Duster from Cihan Automotive as a disabled vehicle, but even after several months, the vehicle has yet to be delivered. The hold-up appears to stem from Renault’s legal team failing to provide the necessary defective technical report, resulting in an unresolved situation. I’ve made several attempts to follow up, yet there has been no significant advancement. This has created a major hassle, as the vehicle is crucial for my disabled brother's ability to get around. I anticipated a more attentive and helpful response from both Cihan Automotive and Renault, considering the situation. I just want the delivery process to finish without any more delays so I can finally get my brother the transport he urgently needs.
I just purchased a 2024 model Renault Austral with a disability exemption for my father from Renault Çanakkale Saruhan Otomotiv. After getting the car, I couldn't help but notice some obvious issues with the factory paint job. It's been a mere 2 weeks since the car was delivered, and it has only cov...
On May 31, 2024, I purchased a Renault car from Fırat Automotive in Şanlıurfa, taking advantage of the disabled discount. However, after only 600 km, the vehicle started displaying a message to "check oil level." Despite more than two months passing since I reported this issue to Renault services, I...
I bought a Renault Express car from the Cetas Renault Sultangazi branch on September 27, 2023. When I went to the branch on October 3, 2023, to pick up my vehicle, I noticed three issues when I checked it with the salesperson. I told them clearly that I couldn't accept the car in this condition. The...
On January 4, 2024, I purchased a Renault Austral vehicle from the Renault Hedef Zeytinburnu dealership. Despite being assured that the car would be delivered by January 24, 2024, I have yet to receive it as of February 21, 2024. There was no mention of any chronic issues with the car at the time of...
Since November, I've been dealing with the consequences of a mishap with my Renault Austral. Despite receiving a report that highlighted the need for a rear bumper replacement and some minor parts, I have been patiently waiting for the arrival of these parts since February 9th. The excessive excitem...
Comments