I previously submitted a complaint about an issue with Reeder, and they contacted me, assuring me that the problem would be resolved if I withdrew my complaint. Trusting their word, I waited patiently, only to be misled with excuses for 15 days. After all that time, they eventually apologized, claiming they didn’t have the product available.
This level of unprofessionalism is shocking—I have never dealt with such a poorly managed company. Their employees, specifically Ms. Umran and Ms. Melissa, misled me with false promises, deceiving their customers rather than addressing their concerns honestly. If Reeder does not take responsibility and fulfill their commitment, I will share this entire experience across all social media platforms. I strongly advise against choosing Reeder for any purchases.
I pre-ordered Reeder's product and made an advance payment, anticipating clear communication and support throughout the process. When I didn't receive answers to my questions, I asked for a refund of the advance payment. It has been three weeks, and I am still waiting for my refund. Rather than offe...
The employees and officials of Reeder never show any concern when you face a problem. They stand by you only until the product is sold, after that you are left on your own. I even tried to reach them multiple times through customer service, but my calls and messages were ignored. This shows that the...
On May 9, 2022, I purchased a Reeder smartphone from the Hepsiburada website. Over the past two years, I had to send the phone in for repairs 4-5 times due to recurring issues. Each time, they claimed it was fixed and returned it to me. Close to the end of the warranty period, I took the phone to th...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
Years ago, I chose Reeder phones for my entire family due to the brand's local entrepreneurial roots. This decision, unfortunately, led to a string of persistent issues that have severely eroded my trust in the brand. My first Reeder S19 Max experienced critical malfunctions within a month – it woul...
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