I purchased a Razer Barracuda headset, expecting premium quality from such a well-known brand. Unfortunately, after a short time, cracks started forming on the sides of the headset—completely on their own. I didn’t drop it, mishandle it, or misuse it in any way. When I looked into it further, I discovered that this is a common manufacturing defect affecting many other users as well.
On the Şikayetvar platform, I saw that many people with the same issue were granted a refund. However, when I sent in my headset for inspection, I was shocked to receive a repair quote that was almost equal to the full price of the product. That’s outrageous.
This is clearly a design flaw, not customer misuse. I demand a full refund for this faulty product. Razer, stand behind your brand and stop charging your customers for your own production errors.
I purchased a Razer Barracuda Pro from Vatan Bilgisayar, and within just 3-4 months, the headset developed cracks and eventually broke due to a clear manufacturing defect. I take great care of my electronics—there was no dropping, impact, or rough handling. It simply cracked while removing it from m...
I sent my Razer Barracuda Pro in for warranty once before due to a defect, and it was replaced. After that, I didn’t use it for a long time. When I finally started using it again, I noticed cracks forming on both sides just from taking it off my head. I continued using it like this until 10 days ago...
I purchased the Razer Barracuda headset in June, and now cracks and breaks have started forming on the frame. I have never dropped it, hit it, or subjected it to any impact, yet the plastic is splitting apart on its own. The worst crack is on the rotating section above the ear cups, where two separa...
I bought a Razer Barracuda headset from Amazon, and after just 3–4 months of use, cracks started appearing on both the left and right sides. At first, I ignored them, but within a couple of weeks, the damage got worse. Every time I placed the headset on my desk and picked it up again, it broke even ...
The headband on my Anker Soundcore Q45 headphones has developed cracks, and the issue is clearly a design flaw. I reached out to Anker’s authorized distributor and service center in Turkey, submitted a service request online, and even called their support line. Their response? Even with a valid invo...
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