I sent my Razer Barracuda Pro in for warranty once before due to a defect, and it was replaced. After that, I didn’t use it for a long time. When I finally started using it again, I noticed cracks forming on both sides just from taking it off my head. I continued using it like this until 10 days ago, when the right side completely broke apart—without any drop or external damage.
I immediately sent it in for warranty service, only to receive a response today saying they would only replace it for a fee—demanding ₺11,241! Razer, how can a premium headset break under normal use, and you refuse to honor the warranty? I expect proper support, not an unreasonable charge. This is unacceptable for a brand of this level!
I purchased a Razer Barracuda headset, expecting premium quality from such a well-known brand. Unfortunately, after a short time, cracks started forming on the sides of the headset—completely on their own. I didn’t drop it, mishandle it, or misuse it in any way. When I looked into it further, I disc...
I purchased a Razer Barracuda Pro from Vatan Bilgisayar, and within just 3-4 months, the headset developed cracks and eventually broke due to a clear manufacturing defect. I take great care of my electronics—there was no dropping, impact, or rough handling. It simply cracked while removing it from m...
I purchased the Razer Barracuda headset in June, and now cracks and breaks have started forming on the frame. I have never dropped it, hit it, or subjected it to any impact, yet the plastic is splitting apart on its own. The worst crack is on the rotating section above the ear cups, where two separa...
I bought a Razer Barracuda X headset from Media Markt about 1–2 years ago, expecting a premium product. However, despite its high price, I have experienced constant issues since day one. When I first opened the box, there was a loose piece rattling inside, making a broken part noise even though it w...
I bought a Razer Barracuda headset from Amazon, and after just 3–4 months of use, cracks started appearing on both the left and right sides. At first, I ignored them, but within a couple of weeks, the damage got worse. Every time I placed the headset on my desk and picked it up again, it broke even ...
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