I’m an avid PUBG Mobile player, but my account was suddenly hit with a 7-day UC ban for no clear reason. There’s a payment I supposedly need to make, but there are zero instructions on where or how to pay it. I tried submitting a support request, but all I get is a blank page when I click "submit request." This is beyond frustrating! PUBG, you need to fix your customer support and provide clear guidance on these bans. I expect a proper explanation and a resolution immediately. Players deserve better, and I won’t stay silent until this is addressed!
Today I tried to log into my PUBG account and saw that I was banned for 365 days—with absolutely no explanation. I’m shocked and frustrated. I haven’t done anything that would justify such a long-term ban. What’s worse is that all the UC purchases I made through PUBG were removed from my account, on...
My PUBG Mobile account was banned for 30 days due to an alleged UC debt. Today, when I logged back in, I found that access to my upgradable weapons was blocked, and I could not join regular matches. I have no idea why this is happening or how to resolve it. I have invested a significant amount of t...
A week ago, I added some UC to my PUBG Mobile account and used it without any problems. I had a smooth experience playing the game today, with no issues at all. However, the system is now indicating that I have a UC debt, which is quite confusing. I didn't ask for a refund for the UC, but it looks l...
I’m extremely frustrated with how PUBG has handled my account after the UC (Unknown Cash) ban. Because of the ban, I can no longer play ranked matches, open crates, or even send popularity points. On top of that, several items from my account have been removed without any proper explanation or suppo...
I am experiencing an ongoing issue with UC purchases on PUBG Mobile. Every time I attempt to buy UC, the transaction fails and an error message appears during the purchase process. This prevents me from completing the payment and accessing the in-game currency. In addition to the payment problem, I...
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