I registered for the Premier Delivery program of PrettyLittleThing, which apparently covers "next day delivery" on every order. It has, nevertheless, been a major disappointment. I have used it several times, however my orders hardly ever show the next day as stated. I recently ordered some clothing on a Sunday for a Tuesday special event, but I am now informed they won't show until Thursday. I feel completely mislead since the things are being sent by Royal Mail's Tracked 48 service, not even next-day delivery. Customer service dismissed me when I contacted them, claiming delays were normal. I feel like I squandered my money on a useless service and am quite let down. Pretty Little Thing should at least provide Premier service reimbursements should they break their pledges.
Though I ordered a dress and a jacket from PrettyLittleThing, the whole procedure was disorganised from beginning to end. Following days without an update, I opted to cancel the order; email verified this. A week later, though, the package still arrived and the amount was debited from my account. I ...
I was told that my item would be shipped on the same day that I purchased it, but it's been two days now and I still haven't received any updates on the shipping status. I reached out to customer service, making it clear that the situation was time-sensitive and that I needed to make the order becau...
Last week, I made a purchase from Zara's online store. The estimated delivery date was Friday, but my order never arrived. When I contacted customer service, they kept stalling me without providing any concrete answers. Frustrated by the lack of support, I ended up canceling my order. This week, I d...
I placed an order on Amazon, anticipating same-day delivery, and as a Prime member, I expected the service to meet that expectation. Unfortunately, the item did not arrive as scheduled. I was assured it would absolutely arrive the following day. I constantly monitored the tracking page, which indica...
It's been three or four days, and still no product from Amazon. Prime Day catches not made it to my doorstep. Worse yet, different couriers showed up with different products. also, that a package that had been delivered to my door was redirected without being given back is completely not true, I wa...
Comments