I Canceled My Preply Subscription the Same Day but Didn’t Get a Refund

Egemen
Egemen
Preply
October 20, 2025 11:42 AM42

On October 20, 2025, I made a payment on Preply for an 8-lesson subscription. However, because I was not satisfied with the service, I canceled my subscription on the same day.

After the cancellation, nothing changed in my account — the lessons were still visible and not deleted. I also tried to contact the support center to request a refund, but I was unsuccessful. So far, I have not received any response from customer service.

My registered email address is e*********@gmail.com**.

I am requesting a full refund of the amount I paid and expect a prompt response to resolve this issue.

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