Porland sent me broken items, so I contacted customer services. I informed them that I received a broken teacup and salt shaker. Additionally, the other teacups had damaged parts. However, the representative said, "I checked the photos you sent, and it's normal. They are not broken." Am I lying? She behaved rudely. She wanted me to send back all the products I bought but didn't even offer an apology or compensation. When I mentioned making a complaint about the situation, she simply responded, "It's okay, it's your choice." A customer service representative should be more respectful and professional. My experience with Porland shopping was a major disappointment. I don't recommend anyone to buy from this brand. It was just grunt work for me.
I'm getting ready for my wedding, and I ordered a dinnerware set that I loved for my new home. It wasn't in stock in the store, so it was sent from the central warehouse. I asked for an exchange because some of the pieces were broken or had small stains or scratches. The new set came, but there were...
I deeply regret purchasing the Porland Chopin and Botanical dinnerware sets. For three months, I’ve been stuck in an endless cycle of returning defective items and receiving even worse replacements. Every piece I’ve received has been flawed or damaged, and it feels like Porland is making no effort t...
I am extremely disappointed with my experience purchasing two sets of 12-person dinnerware from Porland during their Mother's Day sale at Ankara-Nata Vega Shopping Mall (totaling 26,000 TL). I was informed that the products were not available in-store and would be shipped directly from the factory, ...
bought Tefal Activflow Expert, I wish I hadn't, really....the teeth on it broke when I used it for the second time. I could only use it twice...And the worst part is, I haven't even finished paying for it in installments yet. bummer! I tried reaching out to customer service today, but unfortunately,...
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