On Tuesday, October 8, I placed an order at Popeyes, but the POS machine malfunctioned during payment. I waited at the register for about 10 minutes, but I was running out of time as my break was ending. To make matters worse, my Multinet account was charged, and the blonde cashier assured me that the money would be refunded. Despite this, when I asked to receive my order, she told me to get back in line. I was already inconvenienced, and they didn’t offer any solution or apology. The cashier even yelled at me, and the manager, with the same attitude, told me to rejoin the line. I waited for nothing and was treated very rudely. I’ll never buy from there again – service is slow, and the staff is disrespectful, laughing and talking amongst themselves while ignoring customers. As a fellow employee, I find their behavior completely unprofessional.
Today, I had a frustrating experience at a Popeyes branch. When I placed my order at the counter, a male staff member confirmed my items, including extra sauces. After waiting, I found only ketchup and mayo with my order, so I returned to the counter. The female employee claimed that extra sauces ha...
I decided to use the Yemeksepeti app to place an order from Popeyes. Even though the app says my order was delivered 5 hours ago, I still haven't gotten anything. I was angry, so I checked the app again, but it still said 'delivered.' I called customer service hoping to get an answer that made sense...
On 4/11/2024, between 19:56 - 20:10, I tried to pay with my meal card, Multinet, at your Popeyes branch in Erzurum MNG Mall, but I was informed that they couldn’t process the payment. When I checked with Multinet, they confirmed there were no issues and that the payment could be accepted. I am not a...
I'd like to express my displeasure with the Popeyes restaurant at Batman Merkez Kültür Mahallesi due to their poor management style. It's disheartening to see how much their product quality has deteriorated. I placed an order with Multinet on September 10, 2023. They first called and asked if I coul...
I placed an order with Popeyes via their mobile app at 7:12 p.m., and it's now 10:07 p.m., but my order has yet to arrive. I've called them, and all they say is that they've informed the courier to deliver the order as soon as possible, but it's been three hours and there's still no sign of my food....
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