I have been experiencing a serious problem with my Poco X6 Pro 5G phone, which I purchased on November 15, 2024. Since the day I bought it, whenever the battery runs out completely, the device does not charge at all despite there being no issue with the charger, and it does not turn on for about an hour. This happens every time the battery dies and it seriously disrupts my daily use. I believe the problem is not hardware-related but rather a software issue. It seems unreasonable to me that an Android device would be loaded with iPhone-like software, and I think this negatively affects the user experience. I have not yet contacted the authorized service or customer support because I believe this is a software error that cannot be resolved that way. My device is still under warranty, and my expectation from the brand is to have the device replaced if possible. I kindly request that this issue be resolved.
I purchased a Poco X6 Pro 5G smartphone from Doğan GSM Çanakkale on November 15, 2024, and since the day I bought it, I’ve been experiencing a serious issue. When the phone’s battery runs out completely, it refuses to charge, even though there’s no problem with the charger. The device won’t turn on ...
After installing the latest system update on my Poco X5 Pro on October 5, 2025, my phone began experiencing serious battery problems. The battery drains extremely fast, and the fast charging feature no longer works. Additionally, since the update, my phone has started to overheat noticeably, an issu...
I purchased the Poco X6 Pro with 12GB RAM and 512GB ROM on January 19, 2024, enticed by promises of 67W fast charging taking the battery from 0 to 100 in 45 minutes. However, the reality falls short. Charging takes an astonishing 3 hours, and the 5G reception power range is disappointingly weak. Add...
I purchased the Poco X3 Pro 8GB RAM, 256GB model in 2021, and from the very first day, the battery performance has been disappointing. Even when the phone was brand new, I had to charge it twice a day. Now, in August 2024, I find myself needing to charge it 3 to 4 times a day. I reached out to custo...
Since November 31, 2025, the Wi-Fi feature on my Poco X3 Pro has been shutting off by itself, and this issue keeps happening repeatedly. Because my warranty has expired, I tried to fix the problem on my own — I restarted the device, performed a factory reset, and checked for software updates, but no...
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