After installing the latest system update on my Poco X5 Pro on October 5, 2025, my phone began experiencing serious battery problems. The battery drains extremely fast, and the fast charging feature no longer works. Additionally, since the update, my phone has started to overheat noticeably, an issue that did not exist before. These problems now occur every time I use the device.
I always use the original charger and accessories, and there are no issues with them. Since my warranty period has expired, I contacted technical support but was told that I would need to pay for repairs. When I reached out to customer service, they simply advised me to visit a service center, reiterating that any assistance would be charged due to the expired warranty.
I strongly believe these issues are caused by the recent software update, not by hardware failure. I’m requesting that a corrective update be released to resolve the problem as soon as possible. I kindly ask that this matter be addressed promptly.
After updating my Poco F5 to HyperOS, my device has started overheating excessively. Previously, it was running perfectly, but now it heats up like a furnace, even during regular use. This has severely impacted performance and battery life, making the phone almost unusable for extended periods. I s...
I have been experiencing a serious problem with my Poco X6 Pro 5G phone, which I purchased on November 15, 2024. Since the day I bought it, whenever the battery runs out completely, the device does not charge at all despite there being no issue with the charger, and it does not turn on for about an ...
I purchased a Poco F7 (256 GB) from the Evofone seller on Trendyol on September 22, 2025, and since the first week, I’ve been experiencing severe battery drain and overheating issues. The device loses charge very quickly and heats up noticeably — both during normal use and gaming sessions. These iss...
You must fix the battery problem on my Poco X7 Pro! You released an update that completely ruined a perfectly good phone. We worked hard and paid good money for this device, trusting your brand, and now you've victimized me. My phone's charge drops from 100% to 98% in just one minute, and the batte...
I purchased the Poco X3 Pro 8GB RAM, 256GB model in 2021, and from the very first day, the battery performance has been disappointing. Even when the phone was brand new, I had to charge it twice a day. Now, in August 2024, I find myself needing to charge it 3 to 4 times a day. I reached out to custo...
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