I purchased my Poco F5 Pro 512 GB smartphone from an online store. Since the very first day of use, I’ve been experiencing camera issues during video recording, especially in night shots, where the footage shows noticeable shaking and frame shifts. This problem occurs consistently across nearly all video recordings.
I previously contacted customer service and submitted visual examples of the issue. However, after reviewing the videos, they claimed not to see any problem and requested that I send the device in for inspection. My device’s warranty expires in one month, and I’m seeking a prompt resolution before that deadline.
I request that my device be repaired or, if necessary, replaced under warranty. I kindly ask that this issue be resolved quickly and efficiently within the warranty period.
Since March 2025, I’ve been experiencing multiple problems with my Poco X7 Pro smartphone, including overheating, freezing, lagging, slow performance, and network issues. These problems existed even before the latest update and occur almost every time I use the device. To fix the issues, I performe...
We invested a significant amount in the Poco F5 device, focusing on its case and screen features, which I bought from Hepsiburada on 16.07.2023. However, after only 4-5 months of usage, the screen resembles a map, and the back case is showing signs of wear. It's disheartening to encounter such a bas...
I purchased a Poco X6 Pro 5G smartphone from Doğan GSM Çanakkale on November 15, 2024, and since the day I bought it, I’ve been experiencing a serious issue. When the phone’s battery runs out completely, it refuses to charge, even though there’s no problem with the charger. The device won’t turn on ...
I purchased my Realme 12 smartphone from Vatan on June 25, and since the first day, I’ve been experiencing constant lag and stuttering while watching videos and Reels on Instagram. The videos don’t freeze completely, but they never play smoothly — the playback keeps skipping and stuttering. On TikTo...
I’ve been experiencing serious performance problems with my Realme 9 Pro 5G since the day I bought it. The phone constantly freezes, lags, and operates slowly, even during basic tasks like texting or browsing. On top of that, the battery drains quickly, and when I plug it in, the charging interrupts...
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