Since March 2025, I’ve been experiencing multiple problems with my Poco X7 Pro smartphone, including overheating, freezing, lagging, slow performance, and network issues. These problems existed even before the latest update and occur almost every time I use the device.
To fix the issues, I performed a software update and even exchanged my phone once through Xiaomi’s official website, but the same problems persist. My device is still under warranty, and my invoice number is 2255522011228641. I haven’t yet contacted Xiaomi customer service, but the issues occur regardless of location or mobile operator.
I sincerely ask Xiaomi Türkiye representatives to intervene directly and provide a permanent, effective solution to these ongoing problems. I expect an immediate fix for these performance and connectivity issues.
About a month and a half ago, I purchased a Poco X7 Pro smartphone from the Xiaomi authorized store in Mustafakemalpaşa, Bursa for ₺20,833.33 (invoice number: CO02025000000311). Just three days after purchasing the device, I noticed that the battery drops very quickly — from 100% to 98% within secon...
I pre-ordered a Poco X7 Pro (IMEI: 862842073521009***) from mi.com.tr on January 9, 2025 (Order ID: 52501109105***), and I received it on January 16, 2025. About a week later, I realized that some incoming calls were not reaching me, although I had no issues making outgoing calls. When I contacted ...
I purchased a Poco F7 (256 GB) from the Evofone seller on Trendyol on September 22, 2025, and since the first week, I’ve been experiencing severe battery drain and overheating issues. The device loses charge very quickly and heats up noticeably — both during normal use and gaming sessions. These iss...
I own a black Xiaomi Poco X3 Pro 128GB. I've been using it for two months and have encountered a number of problems. The NFC sensor did not operate from the start. The earpiece sensor failed after 15-20 days, followed by the microphone. The phone frequently freezes on the home screen and resets afte...
After installing the latest system update on my Poco X5 Pro on October 5, 2025, my phone began experiencing serious battery problems. The battery drains extremely fast, and the fast charging feature no longer works. Additionally, since the update, my phone has started to overheat noticeably, an issu...
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