The Deposited Money Has Not Been Credited in 1win
Today I made a payment of 301 INR via GPay from India to my 1win account, but the amount has not been credited to my 1win balance. The payment went through on GPay, and I have a transaction reference for this transfer made to the UPI ID sumeshreny**@okhdfcbank, yet nothing has appeared in my 1win account. I request that this 301 INR be credited to my 1win account as soon as possible, or that you at least check the transaction on your side and resolve this issue urgently.
Hello! We were unable to find this transaction. Please send your receipt and a description of the problem to our support chat as a file or screenshot — this is the fastest way. We will process it immediately. Alternatively, if it is more convenient for you, send the receipt. We are here to help and will do our best to ensure that our next response is good news for you.
