PlayStation Won't Refund My Son's Purchases By Mistake

I purchased a game from the PlayStation Store, and although it initially ran smoothly, I realized I did not enjoy it and decided to request a refund. Unfortunately, when I contacted PlayStation support, they refused to process my refund. Unlike other platforms such as Steam, which allow refunds und...

I accidentally purchased the wrong item in PUBG through Steam and immediately tried to request a refund. However, I’ve received no response or assistance from their support team. This shouldn’t be so difficult—customers should be able to rectify such errors quickly. I couldn’t find a clear way to o...

Hello, I made an in-game purchase in PUBG but I accidentally bought the wrong item. I want to return it, but Steam is not allowing it. If I get a refund, I will purchase another item. I have already sent multiple requests for support, but none of them have been addressed so far. I've been waiting fo...

For the dlc that my son bought by mistake, they do not give any returns even though I sent an e-mail about the refund in the same minute without playing. We can't get any support from the Playstation Turkey team, and we can't even get a return to our e-mails about the problems experienced. Not us, b...

Recently, my son accidentally made an excessive in-game purchase on Valorant through our PlayStation Türkiye account. We immediately submitted a refund request and created incident reports to explain the situation. Instead of resolving the issue, PlayStation Türkiye suspended our entire account with...