I accidentally bought EA Sports FC 24 on March 11th. There is a refund policy that lasts for 14 days, and I quickly contacted them through Gmail on March 12th. I got a message saying that they'll refund the payment in 5 business days. But here we are on March 20th, and still no refund for the game fee or unlocking of the game. This situation is really discouraging.
On November 1, 2025, at 2:30 p.m., I accidentally made a purchase of $4 for in-game currency in KONAMI’s eFootball mobile game through the Google Play Store. I immediately requested a refund through Play Store, but I received the response: “We can’t process your refund.” In the past, I had a simila...
Over a month ago, I purchased FC24 through a bank transfer using GPay. A week later, the payment was canceled, and I was told I would receive a refund, but I still haven’t gotten my money back. When I contacted Epic Games, they said it wasn’t their issue. There’s no sign of the refund in my bank acc...
I purchased FC25 on October 4, 2024, through Steam and requested a refund on October 5, 2024. Steam approved the refund and assured me the money would be returned. However, more than 14 days have passed, and I still haven’t received the refunded amount. I contacted my bank (Garanti), and they confi...
Hello, I purchased FC25 from Epic Games, with the download date set for September 27. However, I returned the game on the same day, September 27, even though I had initially bought it on September 21. The refund was in line with the return policy, but I still haven’t received my money back. I need t...
I purchased EA FC 25 through Steam, and while it worked briefly at first, the game eventually became completely unplayable—it won’t even launch anymore. I contacted Steam, and they redirected me to EA Support. After going through countless troubleshooting steps with EA—none of which worked—they fin...
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