I received an email indicating that someone from abroad hacked my PlayStation account, and they implemented second-stage security. How can I get it back?

I'm having a major problem with my PlayStation Network (PSN) account. It all started when I tried to update the email address associated with my account. After I changed my email, I found myself logged out of my PSN account. Upon attempting to log in with my updated email and password, I was prompte...

I recently tried to log into my PlayStation 4 account by entering my email and password, but I received a security code on my phone that I didn’t enter, which prevented the game from opening. After trying multiple times, my access was blocked. I attempted to reset my password by providing my email a...

Hello, I just wanted to let you know that on 20/08/2024 at 00:30, a sum of ₺8,000 was taken from my account without my authorization. It seems like my account has been compromised. I reached out to the bank to cancel a transaction of approximately 8,000 TL, however, my account has not been restored ...

Hello, I can't access PlayStation Network. My brother accidentally triggered it, and I had changed my phone number recently. Since two-factor authentication is enabled, it’s asking for my old number, which has been disconnected. I see that others have faced this issue before, but I’m wondering if an...

I’m incredibly frustrated because I purchased EA FC24 through the PS Store last February, but the account I bought it with is linked to my old phone number for two-step verification. I deleted the account from my PlayStation for a job, and now I can’t log back in. The two-step verification is preven...

My nephew was using my Sony PlayStation account, they tricked the child and stole it with a QR code and changed the Gmail mail, I am calling 444 Sony about this issue, it redirects to a number with 0312, it does not even ring, and I sent an e-mail to [email protected], it has been over 1 wee...

I'm having a major issue with my PlayStation account. It seems like someone has hacked into it, and to make matters worse, I can't remember the password for my email. I've got my phone number all set up, but I'm stuck at that next part. I'm having trouble getting in touch with someone for assistance...

Approximately 1-2 weeks ago, my email account was compromised, resulting in the unfortunate loss of my PlayStation Network (PSN) account. I've reached out to d*****@playstation.com twice in an attempt to recover my email account, but unfortunately, I haven't received any response. My PlayStation use...

Hello there, my PS5 seems to be missing an internet browser. I'm contacting the customer support hotline, and it's using the English language. I'm trying to reach Sony Eurasia, and according to their schedule, they are available on weekdays from 09:00 to 18:00. However, I'm calling them on a Friday ...

Yesterday, I received an email informing me about a modification in my PlayStation account email, and it appears that all my information has been compromised. Even with the email update, all my details are still the same. I am able to provide any required information, such as purchase history and ca...

In March 2023, I purchased a PlayStation 5 from Germany. After just a few uses, it suddenly shut down one evening and has not powered on since. The warranty is still valid, but Sony Europe has informed us that products purchased there do not have warranty coverage here. With some hesitation, we ende...

I can't access my PlayStation Network account. After a while without using the console due to work commitments, I encountered a two-step verification prompt upon reopening it. Strangely, I never activated this feature. It seems my account was compromised, evidenced by a changed password and an unaut...

I'm having trouble logging into my Sony PlayStation account because of some problems with the 2FA protection. Even though I have 2FA enabled, I'm not receiving the verification code. I have been unsuccessful in my attempts to reach customer service. The only option provided is to contact them via em...

I am currently not using PlayStation, but as I intended to purchase it, I created a PlayStation Network account and planned to buy a game at the beginning of this year. While using the mobile app, I selected "add to cart," and it redirected me to log in again. After entering all the required informa...

Hello, my PlayStation account has been compromised. They changed the email and the password, and I can't get in. They bought multiple games without my consent on the 29th of December. All the money in my brother's bank account has been drained, and it's his rent money. Please, I need to refund these...

I've been having a hard time getting into my PS4 Network account, and it's been really frustrating. I've tried a bunch of different things to fix the problem, but nothing seems to be doing the trick. The thing is, I've spent a lot of money on fancy games and virtual items, all connected to that acco...

On February 21, 2023, I signed up for Playstation Plus and bought Fifa23 online. But on February 23, 2023, I got an email at work telling me that someone had used my credit card without my permission to buy Modern Warfare 2-Vault edition. I worry about how safe my account and financial information a...