I can't access my PlayStation Network account. After a while without using the console due to work commitments, I encountered a two-step verification prompt upon reopening it. Strangely, I never activated this feature. It seems my account was compromised, evidenced by a changed password and an unauthorized game purchase. Despite sending numerous emails to PlayStation Turkey over the past 2.5 months, I haven't received a single response. The lack of interest is truly disappointing. Unable to regain control of my account for months, and with a changed phone number hindering SMS receipt, I never anticipated such negligence from Sony. I expected, at the very least, a response to my emails sent over 2.5 months. Shame on you!
My PS Network account has been hacked, and I want my password and account back, but Sony Turkey is in bad shape... Somehow, my Network account linked to my email address was taken. I'm not receiving the new password. I called, but no one answered. I sent an email, but they can't find the supposed ac...
My Play Station membership (Turkey) was stolen. I'm trying all the steps, but even the contact e-mail address of the person who stole it has been changed (however Sony allows this). I still cannot use the "I forgot my password" option. The replacement email is not coming. My card information is avai...
On August 11, 2024, my PSN account was hacked. Despite having two-step verification enabled, it was removed, and money was stolen from the card linked to my account. I have been unable to get any support from Sony, either from Sony Turkey or globally. There is no phone number or live support availab...
My PSN Account was stolen My PSN account was hacked on 11.08.2024. Although I had made two-step verification, it was first removed and then money was stolen from the card. I cannot get any support from Sony Turkey or Global regarding the issue. They do not have a phone number or live support, they d...
My PlayStation Network account has been linked to an EA account under a different email address without my permission. I want my EA account to be reconnected to my PlayStation Network profile using my own email address: a*****@gmail.com**, and I want the account information corrected. Unfortunately...
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