On November 19, 2025, $49 was withdrawn from my QNB Finansbank account by Pdfguru without my knowledge or permission. Previously, I had only made a one-time payment of $1 to add text to a PDF. I never requested any subscription afterward. Despite this, Pdfguru started a subscription without my approval and charged my account.
I made the initial payment on my computer. If any subscription was created without my consent, I want it canceled immediately. I contacted customer support, but no solution was offered. Additionally, the website does not use a 3D Secure payment system, which allows these unauthorized transactions to occur easily.
I request a full refund of the amount charged as soon as possible. If the refund is not processed or if any further unauthorized transactions are made using my information, I will file a criminal complaint. I will also take action regarding QNB Finansbank’s failure to send security codes for such unsafe websites. I expect my issue to be resolved as quickly as possible.
On November 14, 2025, $51 was withdrawn from my Enpara Bank account by Pdfguru without my knowledge or approval. Previously, I had only purchased a one-week plan, and I never requested any subscription renewal or extension. Despite this, Pdfguru started a subscription without my consent and charged ...
On November 16, 2025, I purchased a basic package on Pdfguru, and my card information was saved during that transaction. After this, an additional $50 was charged to my card without my knowledge or approval. This charge was made completely without my consent. I contacted customer service, but I was...
On November 10, I paid $2 on Pdfguru.com for a one-week access plan. However, just after midnight on November 17, an additional $50 was withdrawn from my account without my knowledge or approval. I received no notification or request for confirmation regarding this charge. I have not yet contacted ...
Between September 23 and September 28, 2025, a total of $100 (two separate charges of $50 each) was withdrawn from my Garanti Bank card ending in 6014 for the PDF Guru service without my knowledge or consent. I had only previously made a one-time payment of $1 for a document conversion, and I have n...
On October 20, 2025, I purchased a one-week trial membership through pdfgurum, and $1 was charged to my account for this transaction. However, after the trial period ended, on October 27, 2025, a high amount of $50 was withdrawn from my bank card in a single transaction without any prior notice or a...
Comments