I have been trying to log into ALES Club and Native Club, but I cannot access my account. The system won’t let me sign in, and I have no idea what’s happening. Is there an issue with your system?
I have been a loyal Phyto customer for years, and I want to redeem my points and purchase products. However, if I can’t log in, what will happen to my accumulated points? Will they just disappear?
I need an urgent response and a resolution to this issue. Please provide clear guidance on how to regain access to my account and use my points. I look forward to your prompt assistance!
I have over 500 points on Native Club Phyto Colour, but due to system issues, I cannot access my account or redeem my rewards. Additionally, I have 80 points that I can’t even claim because I can’t log in. I earned these points fairly, and now I am unable to use them. This is completely unacceptabl...
I am unable to use my accumulated loyalty points or enter new ones for my recent purchases from Phyto and Lierac. I have tried reaching out to customer service, but there is no way to contact them—neither through phone support nor their website. It is unacceptable for brands of this reputation to be...
I placed four separate orders through the Lefties app, but only one of them appears in my account. I need to return items from the other three orders, but since they don’t show up in the system, I can’t even initiate a return process. This is incredibly frustrating. The app is clearly flawed, and t...
I was planning to buy Kerastase hair care products, but I wanted to use the first-time purchase gift code that was supposed to be sent to my account. However, despite waiting since yesterday, the code never arrived. I kept checking, hoping it would be sent so I could place my order, but nothing happ...
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