I'm dissatisfied with my 50" Philips 50PUS8507 TV, which lacks the advertised "Pause TV" feature. Despite being clearly explained on both the Philips TV Turkey website (https://www.philips.com.tr/c-p/50PUS8507_12/8500-series-4k-uhd-led-android-tv) and the User Manual (https://www.documents.philips.com/assets/20230220/8dddeb0cbea9437e9c74afaf00fb61f6.pdf), the feature is missing from the television. I chose the 50" Philips 50PUS8507 TV over other options from leading retailers because I expected this advanced feature. However, when I went to set it up, I discovered that the feature was missing. When I contacted Philips TV Customer Service, they admitted that the feature had been removed from recent models. Despite continuing to promote it, they claimed that it was not available on my model. Consumers are harmed by this practice, especially when purchasing based on technical specifications. It's deceptive to advertise a feature that doesn't exist and then charge a premium for it. To address this issue, I've filed a complaint with the Advertising Standards Board. I hope they correct this situation and provide the promised 'Pause TV' feature on the TV.
I purchased the highly-touted Philips 77OLED937 TV, considered top-of-the-line by the brand itself. However, right from the start, an unusual noise emerged from the back when the TV was turned off. Initially, I assumed it might be a cooling process, but the noise persisted even after 12 hours. Inter...
I recently purchased a Philips 50PUS8807 TV. Despite connecting my original HDMI 2.1 cable to the TV's first or second HDMI (supporting HDMI 2.1) ports for my PS5, I continue to receive an error message stating that the TV does not support VRR (Variable Refresh Rate) and ALLM (Auto Low Latency Mode)...
I purchased a Philips 58PUS8507 58" 4K Ultra HD Android Smart LED TV from A101 Online Store with Order Number 1298799523371325, and it turned out to be a decision I regret for a lifetime. Currently on the verge of a nervous breakdown, the television malfunctioned just 1-2 months later, leading to a ...
On February 24, 2023, I bought a Philips 55oled707 TV at the Istanbul branch after the staff kept telling me how great it was. But since then, I've been very disappointed with how well the TV works. I have problems with noise, stuttering, and shaking when I watch normal broadcasts, Netflix, YouTube....
I purchased a Philips TV approximately two months ago, only to notice screen defects a few days later. Seeking a return, I approached Güven Elektronik Philips service in Efeler/Aydın. Despite explaining the issue, they dismissed it, claiming no problems with the TV. Two months later, after a series ...
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