I purchased the highly-touted Philips 77OLED937 TV, considered top-of-the-line by the brand itself. However, right from the start, an unusual noise emerged from the back when the TV was turned off. Initially, I assumed it might be a cooling process, but the noise persisted even after 12 hours. Interestingly, the sound disappeared when the power cable was disconnected. Philips' local service inspected my TV, expressing surprise as they'd never encountered such an issue despite handling countless Philips TV repairs. My shock deepened when Philips Turkey shared their stance. They refused to replace the product and didn't offer any repair options. I'm dismayed by their lack of accountability and support for a defective product they sold me. As someone who trusted the brand, this is a disappointing revelation. Unfortunately, their customer service in Turkey is far from satisfactory.
On February 24, 2023, I bought a Philips 55oled707 TV at the Istanbul branch after the staff kept telling me how great it was. But since then, I've been very disappointed with how well the TV works. I have problems with noise, stuttering, and shaking when I watch normal broadcasts, Netflix, YouTube....
I purchased a Philips TV approximately two months ago, only to notice screen defects a few days later. Seeking a return, I approached Güven Elektronik Philips service in Efeler/Aydın. Despite explaining the issue, they dismissed it, claiming no problems with the TV. Two months later, after a series ...
I purchased a Philips 55Oled707 model TV from Vatan Bilgisayar in Sultanbeyli on February 23, 2023. The installation was completed on February 24, 2023, but when I began watching TV, it kept turning off and entering screen cleaning mode for hours before returning to normal. Even when I pressed the p...
Our Philips 50PUS7303/12 TV, which we've had for three years, developed a black screen issue in its third year and started showing colored lines on the screen in its fourth year. Out of nowhere, these colored lines appeared, despite us taking meticulous care of the TV, even though it was wall-mounte...
I bought a new Philips OLED TV that turned out to be broken, and I've been waiting a really long time for a response. We purchased the Philips 55OLED708 TV model on October 8, 2023, at the Ankamall Teknosa store. Right after the setup on October 10th, we let "Ozturk Elektronik Ankara Regional Author...
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