I recently purchased a Philips 50PUS8807 TV. Despite connecting my original HDMI 2.1 cable to the TV's first or second HDMI (supporting HDMI 2.1) ports for my PS5, I continue to receive an error message stating that the TV does not support VRR (Variable Refresh Rate) and ALLM (Auto Low Latency Mode) features. The official Philips website (https://www.philips.com.tr/c-p/50PUS8807_62/8800-series-4k-uhd-led-android-tv) states unequivocally that the TV has these features. When I contacted customer service, I was advised to perform a software update and reset the TV's settings, which I dutifully did. However, the problem persists, and I am still unable to use the VRR and ALLM features. This discrepancy irritates me, and I request urgent assistance from Philips representatives to resolve this issue. I hope Philips will respond quickly to this issue and provide the necessary assistance to resolve it.
I'm dissatisfied with my 50" Philips 50PUS8507 TV, which lacks the advertised "Pause TV" feature. Despite being clearly explained on both the Philips TV Turkey website (https://www.philips.com.tr/c-p/50PUS8507_12/8500-series-4k-uhd-led-android-tv) and the User Manual (https://www.documents.philips.c...
I bought a Philips 50PUS8506 TV and have been having problems with screen mirroring from my phone and tablet. When I try to use Google Home, it frequently fails to function as expected; it only controls the sound. However, when I purchased this device, I was told that it supports screen mirroring. I...
I've enjoyed Netflix on my Philips TV for 4 years, but recently, I get a 'Device not compatible' error. Despite having a Philips Android TV with up-to-date software, I'm now limited to a few channels. This is frustrating, especially considering I switched from an LG Android TV for better performance...
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