Hello, I bought a Philips 55-inch PM9008 TV from Media Markt at Adana M1 Mall on December 17, 2023. On December 18, 2023, the authorized service set up the TV and left. However, on the same evening, I noticed light leakage, clouding, and stuttering issues, especially during fast scenes, which are extremely bothersome. I immediately contacted the authorized service the next day, reported the problem, and requested them to come and prepare a report. I sent them photos, and they confirmed that the device is faulty and said they would come. However, it's been 6 days, and despite numerous calls, they keep avoiding the issue, saying "maybe today, maybe tomorrow." I want Philips to intervene in this situation. I want to return the product using my legal rights, and I would appreciate your assistance.
I bought a new Philips OLED TV that turned out to be broken, and I've been waiting a really long time for a response. We purchased the Philips 55OLED708 TV model on October 8, 2023, at the Ankamall Teknosa store. Right after the setup on October 10th, we let "Ozturk Elektronik Ankara Regional Author...
On 16.01.2023, I purchased a new Philips Ambilight TV from Media Markt, but it was discovered to be defective during installation on 20.01.2023, and it was returned to headquarters for replacement. It has been 21 working days since then, and I have received no information about the replacement from ...
On February 24, 2023, I bought a Philips 55oled707 TV at the Istanbul branch after the staff kept telling me how great it was. But since then, I've been very disappointed with how well the TV works. I have problems with noise, stuttering, and shaking when I watch normal broadcasts, Netflix, YouTube....
On January 28, 2024, I called Adana M1 Media Markt to request home servicing for my Philips TV. They removed a broken screen after discovering it during their check. Philips prepared a report claiming that it was broken due to impact and so ineligible for repair or refund. If such harm happens, it i...
I purchased a Philips 55Oled707 model TV from Vatan Bilgisayar in Sultanbeyli on February 23, 2023. The installation was completed on February 24, 2023, but when I began watching TV, it kept turning off and entering screen cleaning mode for hours before returning to normal. Even when I pressed the p...
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