Hello, I purchased the Philips XC7043 Cordless Handheld Vacuum from Evkur store two months ago. The product slipped and fell from where I placed it just once, resulting in the vacuum head breaking. This is a brand-new product that I bought with confidence in its brand. However, when I reached out to the technical service for warranty support, they are asking me to pay for repairs. How can a product from such a big company be this low in quality? Why did I choose it then? I bought this product because I trusted the company and the brand. But there is no support for the product. They are requesting payment from me. It's unbelievable that a product I recently purchased can break with a simple fall. I believe the company should stand behind its product and provide the necessary repairs. This is my expectation from the company. I hope the warranty has some meaning and the company will perform the required repairs or actions. It is necessary for them to do so. I kindly request that the necessary actions be taken.
I'm very disappointed with my purchase of the Philips SpeedProMax XC7043/01 vacuum cleaner on March 23, 2022. Shortly after purchase, the power button and vacuum brush broke. When I contacted Philips customer service, they informed me that the problem was not covered by the warranty and would have t...
Hello, I've had the Philips XC8049 vertical vacuum cleaner for 8 months and have had a common problem with the plastic on the top of the pipe breaking. When I contacted Philips for help, I received no response. They referred me to their service department, which informed me that the product was no l...
I got this Philips XC8049/01 Vertical Cordless Vacuum Cleaner, but turns out it had a major issue - the exact same one I faced. So, when I opened the box, saw that the push latch on the long metal tube that connects to the machine was busted. They totally sent a messed up product. Called, Vatan Bilg...
About a month ago, when I picked up my Philips Aqua Trio New 9000 Series upright vacuum to use, I noticed that the head had suddenly detached. For the head to come off in this way, it would normally require a strong impact or unusual interference, but no such incident occurred. This was the first ti...
Almost a moment after I bought the Philips Speed Pro Max cordless vacuum cleaner, which I bought a year ago, the locking button on the part of the tube that connects to the vacuum cleaner broke by itself and fell. Although the product is invoiced and guaranteed, Philips service today said that Phi...
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