After just over two years of use, lines started to appear on the screen. The problem gradually got worse until the screen stopped working altogether. I contacted Philips for repair services, but I was informed that I would have to pay a fee as the warranty had expired. This is unacceptable as the TV failed in such a short period of time, and I did not expect such poor quality from a reputable brand like Philips. Furthermore, the customer service was not helpful, and the repair fee was unreasonably high. I would not recommend Philips to anyone looking for a reliable TV brand, as my experience has been extremely frustrating and disappointing.
The screen on my Philips television has given me trouble on more than one occasion. A low-quality screen that mimicked the appearance of paper was installed in its place, despite the fact that the original screen was still covered by the manufacturer's warranty. My concerns were not taken into consi...
Dear Customer Service Team at Philips, I hope you are doing well as you read this. I'm writing to say that I'm not happy with my Philips 58pus7304 model TV. After only 3 years of use, some of the LED lights in the TV went out, making the picture dark. Since the warranty had already ended, I was told...
Our Philips 50PUS7303/12 TV, which we've had for three years, developed a black screen issue in its third year and started showing colored lines on the screen in its fourth year. Out of nowhere, these colored lines appeared, despite us taking meticulous care of the TV, even though it was wall-mounte...
I am extremely dissatisfied with my Philips 55pus6412 model television. Since the time of purchase, I have encountered a multitude of issues ranging from dust on the screen to update problems. Despite managing to solve these issues, I am now experiencing a major problem with the screen blackening, a...
When I saw that the screen on my Philips 49PUS6412/12 TV was broken, I was very upset. It was a surprise and frustrating problem that a lot of people with Philips TVs seem to be having. As a loyal customer, I thought the brand would do better, but this has made me doubt its products. I went online t...
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