Since Philip Morris changed the way they package their cigarettes, I've noticed a big drop in quality. Your products are getting worse and worse. Debris and bits of wood are showing up in them. You have no problem raising prices over and over again, but you have become stingy when it comes to keeping quality up. I've told the sales outlets about this problem, but they keep making the same excuses and don't do anything to fix it. Things are getting worse and worse. It is very important to find a clear answer to these problems as soon as possible. Your products are getting worse, which is scary, and it's high time you did something about it. Thank you.
Hello Mr. Kadir, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if you wish, initiate the product review process. Best regards, PHILIP MORRIS Tobacco Products Consumer Advisory Line
As someone who has smoked Marlboro Touch for a long time, I have recently noticed that the quality of the product is getting worse. In the last four to five months, I've bought a few packs of Marlboro Touch, only to find that almost half of them have cigarettes that taste like wood, which isn't typi...
To the Officials of Philip Morris International, I am a long-time consumer of Parliament Night Blue cigarettes. However, recently, I have consistently found foreign substances such as wood, splinters, and other debris inside the cigarette packs I purchased. This situation seriously compromises the q...
I've been smoking Philip Morris Marlboro Red for a long time, and I've realized that the quality of my cigarettes has gone down a lot. I smoke about 1.5 packs a day, and I've noticed that each pack tastes very different. I used to trust that Marlboro would always give me a high-quality product, but ...
I am writing to express my deep dissatisfaction with the quality of Marlboro Red cigarettes (both short and long) sold in Turkey and manufactured by Philip Morris Turkey. Over the past several months, I have consistently encountered serious issues including: Damaged or faulty filters: Some cigarette...
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