Since Philip Morris changed the way they package their cigarettes, I've noticed a big drop in quality. Your products are getting worse and worse. Debris and bits of wood are showing up in them. You have no problem raising prices over and over again, but you have become stingy when it comes to keeping quality up. I've told the sales outlets about this problem, but they keep making the same excuses and don't do anything to fix it. Things are getting worse and worse. It is very important to find a clear answer to these problems as soon as possible. Your products are getting worse, which is scary, and it's high time you did something about it. Thank you.
Hello Mr. Kadir, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if you wish, initiate the product review process. Best regards, PHILIP MORRIS Tobacco Products Consumer Advisory Line
To the Officials of Philip Morris International, I am a long-time consumer of Parliament Night Blue cigarettes. However, recently, I have consistently found foreign substances such as wood, splinters, and other debris inside the cigarette packs I purchased. This situation seriously compromises the q...
I am writing to express my deep dissatisfaction with the quality of Marlboro Red cigarettes (both short and long) sold in Turkey and manufactured by Philip Morris Turkey. Over the past several months, I have consistently encountered serious issues including: Damaged or faulty filters: Some cigarette...
I bought two packs of Marlboro roll tobacco because prices are going up, thinking it would be a good option, but I really regret that choice. It's surprising to see so many big, wood-like chunks in the tobacco. These pieces are about the size of a cigarette, which makes it really tough to roll them ...
For about five months now, I’ve been experiencing the same issue with every Marlboro Edge cigarette pack I purchase — the tobacco keeps falling out of the cigarettes. No matter which store or market I buy from, the problem is always the same. Out of a pack of 20, almost none of the cigarettes are pr...
Comments