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Marlboro Products Fall Short, This Literally Raised My Concerns About Their Standards

My Marlboro products are garbage. I worry about how they run their business and how high international brand standards are. Seeing a well-known brand like Marlboro's quality drop so much is disappointing. The photo and short video below demonstrate what happened, seems like a waste of money because the product doesn't deliver.. thought Marlboro would do better. How can a global brand let such substandard products on the market? They're not selling tobacco... literally garbage. What kind of business ethics is this, and how can an international brand allow such a thing? There were worms in the tobacco...
Hello Mr. Rıdvan, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you at 0212 370 01 00 within 48 hours to review the product and, if desired, initiate the product review process. Best regards, PHILIP MORRIS Tobacco Products Consumer Advisory Line


The photos are attached


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