On 28.12.2025, during my Pegasus flight PC 2679, there was approximately a one-hour delay, and throughout this period no information or explanation was provided by Pegasus. I waited without any clear announcement or guidance, which caused both time loss and serious inconvenience. Due to this delay, I had to use a taxi and paid ₺1,000 for transportation. I shared my situation with the relevant staff, but they were indifferent and did not offer any support or solution. I request that the ₺1,000 taxi cost I had to pay because of the delay be covered and that I receive an official apology from Pegasus for the lack of information and the indifferent attitude I encountered.
On April 23, 2025, my Pegasus flight from Tehran to Ankara was delayed for 10 hours due to a technical issue. As a direct result of this delay, I missed my 14:00 AJet flight from Ankara to Izmir. Upon arrival, I approached Pegasus staff to explain the situation and seek assistance—but I was met with...
I am writing to formally submit a complaint regarding the unacceptable treatment I received from Pegasus Airlines on June 2, 2025. I had a confirmed ticket worth ₺797 for a flight scheduled to depart from Antalya Airport to Istanbul Sabiha Gökçen at 12:00 PM. I arrived at the gate approximately 20 m...
On 28 November 2025, my Pegasus flight PC2406 from Istanbul Sabiha Gökçen Airport to Gaziantep, which was scheduled to depart at 21:00, was delayed by 120 minutes and announced to take off at 23:00. There was no explanation, no information, and no representative available to speak to regarding this ...
On November 14, 2025, my Pegasus flight from Erzincan to Bodrum was delayed by about four hours, and during this entire time no explanation or solution was provided. My reservation number is 1C6NGX, and I purchased the ticket through the Pegasus app. While waiting, Erzincan Airport staff shouted war...
My Pegasus Airlines flight PC1091 from Istanbul to Barcelona, scheduled for June 17, 2025, at 10:05 AM, was suddenly delayed to 10:00 PM with only one day's notice. This drastic change disrupted all our plans and caused significant financial and emotional damage. Pegasus stated the reason for the d...
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