On January 29, 2025, my flight from Izmir to Lisbon with Pegasus Airlines was suddenly canceled. They rescheduled the flight for January 30, but by then, my hotel reservations were already booked based on the original flight date, leaving me stranded and financially impacted.
I tried to contact Pegasus Airlines multiple times to request compensation for my losses, but it’s impossible to reach customer service. No one is responding, and my issue remains unresolved.
Pegasus, you canceled my flight and caused financial loss—where is the accountability? I demand a refund or compensation for the extra costs I incurred due to your cancellation. Ignoring customers and offering no resolution is unacceptable! I expect an immediate response and action!
On November 9, 2025, I experienced a serious inconvenience during my Pegasus flights from Prague to Istanbul and then from Istanbul to Gaziantep. My Istanbul–Gaziantep flight was rescheduled from 20:15 to 19:55 without any notification. Even though I had purchased both flights together as a connecte...
Pegasus Airlines suddenly rescheduled my flight from Milan to Istanbul (Sabiha Gökçen), originally booked for Saturday, March 8, 2025, at 16:00, without my consent. The new flight was set at an inconvenient time on the same day at 09:00 AM, causing significant disruption and financial loss. Because ...
In September 2024, I purchased flight tickets from Pegasus with travel insurance, expecting peace of mind in case any changes or cancellations were needed. Unfortunately, when I had to cancel the flights, I did not receive a full refund—even though the tickets were insured. I called Pegasus custome...
I submitted a request (reference number: 11704519) via Pegasus’s live support regarding the cancellation of my January 4, 2025, flight PC251. After 12 days, on January 17, 2025, I received an email stating my compensation request was denied with a simple apology for the inconvenience. The situation...
On August 22, 2024, I purchased a flight ticket from Pegasus Airlines but had to cancel it on August 23, 2024. During the cancellation process, it was stated that the refund would be credited to my account within 3-5 business days. However, even after 10 days, the refund had not appeared in my accou...
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